Goods are not supplied on a trial basis.

All prices quoted are inclusive of VAT unless otherwise stated.

Unless we are specifically asked about requirements or compatibility, we shall assume the customer is aware of what these are.

Prices and promotional offers are subject to change without notice. All are subject to availability.

Access, Mastercard, Visa, Switch, Solo, Delta, American Express cards are accepted without surcharge, however we reserve the right to delivery only to the card holders billing address or any other address acceptable to the card issuer. Electron cards can only be used in person.

Your credit/debit card will be charged at the time of order in order to secure the goods.

Personal or business cheques are welcome but will need to be cleared before the goods are supplied.This takes upto 7 working days from when we receive the cheque. Bankers drafts and building society drafts are acceptable as well as postal orders. These will be cleared immediately. You may also transfer funds (or pay by cash) directly into our bank account, in which case goods will be shipped as soon as funds have cleared. Please contact the sales team to discuss further.
No goods shall pass from Lucentvision Ltd to the customer until payment has been received in full. The customer is responsible for the goods from the time of delivery and liability to insure the goods then rests with the customer.

All illustrations and product descriptions featured in our advertisements, web site or brochures are correct at the time of going to press or web pages going 'live'. Any changes to the products will be mentioned on the website or at the time of ordering by mail order.

The following terms apply to mail order consumers as defined in the Consumer Protection (Distance Selling) Regulations 2000 ("Regulations").

The consumer shall, subject to the terms set out in this Clause, have the right to cancel a Contract within 7 working days from the day after the date of delivery of the Goods by the Company to the consumer provided that he/she gives written notice of such cancellation.

If a consumer exercises his/her right to cancel a Contract, Lucentvision Ltd shall, in accordance with the Regulations, reimburse any payment made by the consumer within 30 days from the day on which he/she gave such notice of cancellation, provided that the consumer shall not be entitled to a prepayment in the event that:

These terms and conditions do not affect your statutory rights.